The ability to relate to customers is one thing that Fabletics does well. Fabletics offers new styles every month. This line uses trending colors, with beautiful patterns that can mix and match with solids. Quite a number of components could be considered gym to dinner clothing because appear so dressy. The convenience of online shopping is helpful; you can get exactly what you are looking for within a reasonable shipping timeline.
Paul Armstrong’s article about Kate Hudson’s business acumen in Forbes Magazine; published November 16, 2016 was insightful. He considered it as a business to be risk positive among the athletic wear brands. He notes that Fabletics does everything right when it comes to customer service and keeping the customer happy.
Three points of value any business needs to keep tabs on:
- Enterprise Value – Which is the cost of business as a whole, 100% off the shares, plus interest bearing debt, excluding the cash received
- Customer Value – Existing repeat customer base will gauge your worth. You know what these customers want and what they received so you can cater to their personal wishes and add a few new pieces they wouldn’t normally admire.
- Brand Value – All the brands and brand components such as copy written items like copy written or trademarked logos, names, rights, publishing titles and websites.
Kate Hudson’s Fabletics has coordinated a professional team to track everything within this business model. Fabletics would not have grown into a $250 million dollar business within 3 years if the team were not listening. Accessibility, knowledge of culture and love of people is what keeps them growing and recently expanding into brick and mortar stores. He mentioned that as an online customer, all the benefits you have earned would continue at the brick and mortar stores.
What’s the secret? Giving the members trendy fashionable choices, with personalized service. It is a high-end brand with a low-end price, which beats the competitors every time. Fabletics energy, strategy and position are paying off. Kate’s’ company encourages reverse show rooming. By letting customers get rewards credits because they’re of membership, because they are shopping in the brick and mortar store. Normally this is not done, but who says different is wrong. Another excellent notion is feedback; giving the customers he ability to tell customer service what they liked about their order or didn’t. This makes for faster customer service if any changes are needed. Returns are easy and seamless; again another customer service move done right.
Whether you’re a mom on the go, yoga teacher, body builder or weekend warrior; Fabletics has a little something for every woman. Free your spirit and workout in comfort.